Peterbuilt Truck After-Market Grill Accessory Mock Up part 3of 3
Thursday, November 18th, 2010This is the “After Pic “ of an Orlock rivet that is serving as a SOLUTION
to a troublesome rivet application(a look at the blind side):
Solution:LN48090P
All of the Pre-mentioned problems are solved(see part 2 for problems)
Cost: A bit more in hard dollars.
Benefits:
1. Dramatically increased customer satisfaction. Increased sales
2. Superior product quality.
3. Visual cosmetic improvement.
Justifications:
1. Although, in this case the per unit rivet price was bit higher, there is a
Small per-grill cost increase. This increase is inconsequential because there is no competitor comparison to this custom unit. Bottom line: The manufacturer and the customer benefit from the conversion to the Orlock rivet even thought there is a small increase in price.